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13 Years of Support and Delivery

As the UK’s first business improvement district (BID), Kingston First has been driving initiatives to support the commercial success of the business community in Kingston since 2005. We deliver exceptional services that ensure Kingston is a thriving and attractive environment to do business in, as well as a vibrant and exciting destination for people to visit, shop, learn, live and work in. We also manage the day-to-day running of Kingston’s markets, ensuring the history of our market town continues to be celebrated.

As we near the end of our third five year term we are now seeking your feedback and suggestions to assist us in preparing our fourth term business plan for 2020-2024, ahead of our renewal ballot in the summer of 2019.

Kingston First is funded by a 1% levy on the rateable value of businesses and organisations operating in the town centre BID area. Further details about our BID area can be found on the About Us page of this website

Here for you

Saving your business money
Over the years we have continued to develop a number of cost saving initiatives that have helped our members make substantial savings including a free daily recycling service and access to a cost saving team to help reduce every day costs. We also introduced a programme of free training and business workshops to upskill workers across a number of topics from first aid to social media and recently negotiated discounted car parking for employees.


Your Keep it Kingston Card
With over 10,000 cards distributed in its first year, the Keep it Kingston scheme enables Kingston employees to save money, while providing local businesses with a platform to promote their services, products and offers.


Marketing your town
We are the custodians of the 'In Kingston' brand, investing in marketing and PR to promote the town’s strong retail, leisure, events and cultural offer across a range of platforms. We deliver year-round marketing campaigns to raise the profile of the town along with printed visitor maps and ‘What’s On’ guides and the popular Thumbs Up It’s Thursday programme during school holidays.


Keeping your streets safer
A secure town centre is fundamental to an effective trading environment which is why we offer a dedicated reporting system for sharing the latest crime intelligence and a Radiolink system linking businesses directly with CCTV and each other. Alongside this, Kingston First coordinate Pubwatch and Kingston Business Against Crime schemes; uniting businesses to share experience and take action.


Enhancing your town centre
Kingston First contributes significantly to initiatives that improve the look and feel of the town's street scene to ensure Kingston is an attractive centre for people to visit and do business in. Twice a year we deliver a deep clean of Kingston's pavements, we invest in the town centre Christmas lighting, seasonal planting and street dressing whilst our ranger team work daily to paint street furniture, remove graffiti and keep the environment clean and welcoming.


Consultation closes on Friday 28 September 2018

What happens next?

Once the consultation process has finished and been reviewed, we will produce our proposed Business Plan for our fourth term and share this with you in early 2019 ahead of our renewal ballot in June. We'll also be in touch in the meantime to keep you updated on our projects and services.

If you have any questions or wish to discuss anything further, please don’t hesitate to contact Kirsten Henly, Chief Executive on 020 8547 1221 or email