We’ve been driving initiatives that support the commercial success of Kingston’s business community since 2005.

Kingston First started its new five-year term in January 2025 following a successful ballot with 94% of businesses and organisations in Kingston upon Thames voting in favour of renewing Kingston First Business Improvement District, and 96% voting in favour by rateable value.

Nearly 850 businesses and organisations in the local area were balloted, with a highly engaged response rate of 56%, well above the current average for a BID renewal ballot and highlighting the resounding support for the current BID and its future plans.

Our mission is to ensure Kingston is a thriving and attractive environment to do business in, as well as a vibrant and exciting destination for people to visit, shop, learn, live and work in. We represent the business community, ensuring their voice is heard and driving more impact.

In January 2025 we announced the successful renewal of our five-year term, extending our charter until 2029.

What we do:

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INVESTING IN A SAFE
AND WELCOMING TOWN CENTRE

From enhancing public spaces to safety and
sustainability, we create a vibrant, welcoming town
centre for visitors, employees and residents.

EXPLORE OUR SERVICES

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SUPPORTING YOUR SUCCESS BY SAVING YOU TIME AND MONEY

From driving down costs, to consistent
communication, we provide support and insight to
Kingston’s business community.

EXPLORE OUR SERVICES

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DELIVERING A BETTER CONNECTED TOWN CENTRE

We are creating a pedestrian friendly town centre,
that is easy to find your way around, with better
transport links.

EXPLORE OUR SERVICES

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PROMOTING AND CELEBRATING KINGSTON

Promoting Kingston as a unique destination, we deliver
year-round marketing support through
tactical campaigns and cultural experiences.

EXPLORE OUR SERVICES

Vision, Mission, Values:

Our Vision

Kingston will be a vibrant town where everyone has an amazing experience

Our Mission

By leading, supporting and working with our members, partners and community, we will
create a town where our members can thrive and where people want to be.

Our Values

● We are creative
● We are caring
● We make a difference
● We are passionate
● We take pride

Frequently asked questions

The BID area

What is a BID?

A Business Improvement District (BID) is a defined geographical area within which businesses and organisations work together to create a plan and co-invest into additional projects and services which benefit their area.

How do I contribute?

All businesses within the BID area contribute via a levy. If you are unsure whether your business falls within the BID boundary, please contact us.

Looking for more information?

2025-2029 Business Plan

To see what we set out to achieve in our fifth term as Kingston’s BID, view our most recent business plan.

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2023-2024 Annual Report

For a complete run-down of what we have achieved so far, take a look at our Annual Reports.

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2024 Explanatory Notes

If you have any further questions, view our explanatory notes or contact us directly.

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