We’ve been driving initiatives that support the commercial success of Kingston’s business community since 2005.
Nearly 850 businesses and organisations in the local area were balloted, with a highly engaged response rate of 56%, well above the current average for a BID renewal ballot and highlighting the resounding support for the current BID and its future plans.
In January 2025 we announced the successful renewal of our five-year term, extending our charter until 2029.

Vision, Mission, Values:
Our Vision
Kingston will be a vibrant town where everyone has an amazing experience
Our Mission
By leading, supporting and working with our members, partners and community, we will
create a town where our members can thrive and where people want to be.
Our Values
● We are creative
● We are caring
● We make a difference
● We are passionate
● We take pride

What we do:
From enhancing public spaces to safety and
sustainability, we create a vibrant, welcoming town
centre for visitors, employees and residents.
EXPLORE OUR SERVICES
From driving down costs, to consistent
communication, we provide support and insight to
Kingston’s business community.
EXPLORE OUR SERVICESWe are creating a pedestrian friendly town centre,
that is easy to find your way around, with better
transport links.
EXPLORE OUR SERVICESPromoting Kingston as a unique destination, we deliver
year-round marketing support through
tactical campaigns and cultural experiences.
EXPLORE OUR SERVICESFrequently asked questions
The BID area
A Business Improvement District (BID) is a defined geographical area within which businesses and organisations work together to create a plan and co-invest into additional projects and services which benefit their area. Governed by legislation, BIDs operate over a set term, usually five years, at the ed of which a renewal ballot may be held. During the term of the BID, all businesses in the defined area are required to pay a levy to see the projects and services set out in a democratically endorsed business plan delivered.
Our role is to support members and provide projects and services in addition to the services already provided by Kingston Council and the Metropolitan Police. All of our work adds to the statutory services they provide and wouldn’t happen if Kingston First didn’t exist.
Kingston First is a company limited by guarantee and is not-for-profit. It has a board of directors who represent the town centre’s business and community sectors, including Kingston Council.
The board are elected based on their skills and experience and give their time on a voluntary basis. The board meets at least quarterly, and is responsible for overseeing the successful delivery of the business plan and good management and governance of the Company.
The Kingston First team is a dedicated, experienced and professional team led by the Chief Executive. They are responsible for delivering the business plan, its projects and services. Throughout the term we produce an annual report and audited annual accounts for each financial year, which are publicly available to members on our website and presented at the annual meeting.
All businesses within the BID area contribute via a levy. If you are unsure whether your business falls within the BID boundary, please contact us.

Looking for more information?
2025-2029 Business Plan
To see what we set out to achieve in our fifth term as Kingston’s BID, view our most recent business plan.
DOWNLOAD2023-2024 Annual Report
For a complete run-down of what we have achieved so far, take a look at our Annual Reports.
DOWNLOAD2024 Explanatory Notes
If you have any further questions, view our explanatory notes or contact us directly.
DOWNLOAD