Our latest round of research with members took place in June and July this year, and was carried out by the research agency Research by Design, by online survey and face to face interviews.
All members were invited via email or face to face, and 21% responded, from a range of sectors, business size and type. Thank you very much to those of you that took the time to respond!
We were looking to:
- Ascertain members’ concerns for the future
- Measure satisfaction with the support we are providing and
- Assess members’ response to our consumer marketing
You can find some of the highlights from our research below.
We are also aware that, since the research was conducted, concerns around the cost of doing business have increased. We are currently doing a review of services to help provide cost savings to members.
Email email@example.com, if you have any questions or comments.